Shipping Policy
Delivery Times & Costs
We ship across the United States and to selected international destinations. Orders are dispatched within 1-2 business days of payment confirmation. Domestic delivery typically takes 3-7 business days, and international delivery typically takes 7-21 business days depending on the destination and customs processing. Large wholesale and pallet orders ship by freight, and a quote is provided before dispatch. Orders must meet our minimum of 100 units per SKU and a minimum order value of $400 before they are processed for shipment.
Shipping costs are calculated by weight, volume and destination and are shown at checkout or on your quote. International buyers are responsible for all customs duties, import taxes and brokerage fees. You will receive a tracking number by email once your order ships. Please inspect deliveries on arrival and note any visible damage with the carrier before signing.
Returns & Damaged Goods
Because our goods are sold for resale, returns are accepted only for items that arrive damaged, defective or incorrect. Please report any issue within 7 days of delivery, including your order number and clear photos of the problem.
Full details of how claims are reviewed and refunded are set out in our Refund Policy. For any shipping question, contact us at sales@wholesaleindustries.com or +925482319831.